In this episode of the “Scale your Small Business” podcast, host Jillian Flodstrom interviews Jeremy Gotwals, a serial entrepreneur and expert in hiring and team management. They dive into the topic of identifying and hiring the right talent for small businesses. Jeremy emphasizes the importance of focusing on vision, character, culture, and personality when selecting candidates. He believes in hiring individuals with potential and passion rather than solely focusing on skills.
When it comes to retaining employees, Jeremy discusses the value of providing autonomy and freedom within the workplace. He highlights the significance of cooperation and collaboration, allowing team members to take ownership of their roles and departments. Jeremy also emphasizes the need for clear processes and standard operating procedures to enhance training and development within the company.
Regarding team management, Jeremy suggests using project management tools like Asana and Slack for effective communication and organization. He emphasizes the importance of finding the right tool that suits the team’s needs and encourages regular communication through Zoom meetings. However, he cautions against overdoing meetings and wasting time unnecessarily.
Reflecting on his own experience scaling a business, Jeremy advises against scaling too fast and emphasizes the importance of building solid onboarding processes during the growth phase. He acknowledges the trial-and-error nature of scaling and highlights the value of learning from past mistakes.
Overall, this episode provides valuable insights and practical advice for entrepreneurs and small business owners seeking to identify, hire, retain, and manage talent effectively.